Jiligamas Terms and Conditions — Complete Terms of Platform Use

1 Introduction & General Terms

Jiligamas (referred to herein as "we", "us", or "the Platform") is an international online gaming and betting platform serving users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Jiligamas and each user of the Platform (referred to herein as "Member" or "you").

Jiligamas operates under international licensing authorities. The Platform delivers its services through a website, mobile applications, and other digital channels. These Terms and Conditions may be updated from time to time. Members will be notified of significant changes via email or through the Platform.

In addition to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policy also apply. Together, these documents form the complete user agreement for Jiligamas.

2 Eligibility & Age Requirement

The following conditions must be met in order to register and use Jiligamas services:

• You must be at least 18 years of age, or meet the applicable legal age requirement in your country.
• You must reside in a jurisdiction where online gaming and betting is legally permitted.
• You must be of sound mind and legally capable of fulfilling your responsibilities.
• You must not be a person who has previously been banned from the Platform by Jiligamas.

3 Account Registration and Verification

Each individual may hold only one account on Jiligamas. Multiple accounts are strictly prohibited and, if detected, all associated accounts will be closed.

During registration, you are required to provide accurate and truthful information, including:

• Full name (as shown on your national ID)
• Date of Birth
• Active mobile number and email address
• Current address

As part of KYC (Know Your Customer) verification, Jiligamas may request a national ID, passport, or other proof of identity at any time. Failure to complete verification may result in withdrawal processing being placed on hold.

4 Deposit and Payment Policy

Deposits on Jiligamas can be made via mobile banking, bank transfer, and approved e-wallets. Minimum and maximum deposit limits apply to each payment method and can be found in the Cashier section of the Platform.

• Deposited funds are typically credited to your account instantly.
• Deposits through third parties are strictly prohibited.
• In cases of suspicious transactions, Jiligamas reserves the right to hold funds until the investigation is complete.
• All transactions are protected by SSL encryption.

5 Withdrawal Policy

KYC verification on your account must be complete before winnings can be withdrawn. Withdrawal requests are generally processed within 15 minutes to 24 hours.

• Withdrawals may only be made to the same payment method used for the original deposit.
• Withdrawals may be held if the wagering requirements on an active bonus have not been met.
• Withdrawals above a certain amount may require additional verification.
• Jiligamas follows international AML policies to prevent money laundering.

6 Bonus & Promotional Offers

Jiligamas offers a variety of bonuses and promotional offers. Each offer has its own specific terms, which are detailed on the promotions page. General bonus terms:

• Accepting a bonus requires meeting the specified wagering requirements.
• Each bonus has a set validity period; any unused bonus will be forfeited once it expires.
• Multiple bonus claims from the same IP address or device are not permitted.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• If a Member is found to have abused a bonus, the bonus may be forfeited and the account suspended.

Jiligamas reserves the right to modify or cancel any bonus or promotion without prior notice.

7 Betting Rules

The following rules apply when placing bets on Jiligamas:

• Once confirmed, a bet cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, any bets placed on those odds will be considered void.
• If evidence of match fixing or any unfair advantage is found, the bets in question will be voided.
• For live betting, if your internet connection drops, check the confirmation page to verify whether your bet was accepted.
• Jiligamas reserves the right to investigate any unusual betting patterns.

8 Prohibited Activities

The following activities are strictly prohibited. If any of them are detected, the account will be permanently closed:

• Creating multiple accounts (multi-accounting)
• Opening an account using another person's identity or details
• Strategic abuse of the bonus system (bonus abusing)
• Hacking, scraping, or exploiting any technical vulnerability on the platform
• Money laundering or transactions involving illegal funds
• Threatening or harassing platform staff
• Placing bets using third-party software or bots

9 Responsible Gaming

Jiligamas believes gaming is a form of entertainment — it should not be treated as a source of income. We encourage Members to play responsibly and provide the following protective tools:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will automatically stop once a set loss threshold is reached.
• Self-Exclusion: Temporarily suspend your account yourself for a set period of time.
• Cooling-off period: Take a break ranging from 24 hours to 30 days.
• Reality Check: You will receive regular reminders about your playtime and spending.

For more information, visit our Responsible Gaming View page.

10 Privacy and Data Protection

Jiligamas places the highest importance on protecting Members' personal data. We use your information solely for service delivery, identity verification, and compliance with legal obligations.

• Your information is never sold to third parties.
• Information may be shared when required for legal purposes or upon request from the relevant authorities.
• All data is stored encrypted on secure servers.

For more details, visit our Privacy Policy Read.

11 Account Closure and Service Suspension

Jiligamas reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms and Conditions
• Providing false information or identity fraud
• Suspicion of money laundering or illegal activity
• Operating multiple accounts
• Filing chargebacks against the platform

Members may also request account closure at any time. If there are active bonuses or pending bets, the account will be closed once those are settled.

12 Contact & Complaints

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We provide assistance in Bengali 24 hours a day, 7 days a week.