Jiligamas FAQ — answers to all your questions

First, make sure your email/mobile number and password are correct. Check that Caps Lock is turned off. If you've forgotten your password, Login page click the "Forgot Password?" option. A reset link will be sent to your email address. If you still have trouble, contact our support team.

No. Jiligamas policy allows each player to hold only one active account. Opening multiple accounts is a violation and may result in all of your accounts being permanently closed. Bonus benefits are also limited to one per person.

Account locks are typically triggered for security reasons — multiple incorrect password attempts, suspicious login activity, or an incomplete verification process. In most cases the account unlocks automatically after 30 minutes. If you need immediate access, contact us via live chat.

Yes, you can update your mobile number, address, and other details in your account settings. However, your email address and name cannot be changed once you have registered, for security and payment-related reasons.

The minimum deposit is BDT 50 and the maximum daily deposit limit is BDT 50,000. Note that mobile banking methods may be subject to your bank's own limits. Deposit Page for more details.

Most deposits are credited to your account instantly or within a few minutes. Mobile banking and digital wallets are generally the fastest. Bank transfers may take 2-4 hours. If your deposit hasn't arrived, please contact our support team.

No. Jiligamas does not charge any additional fees for deposits. The full amount you deposit is credited to your account. However, your bank or mobile banking provider may apply their own fees.

On your first deposit, you can receive up to a 100% welcome bonus. For example, deposit 100 BDT and get another 100 BDT as a bonus. This offer is available once for your first deposit only and is subject to specific terms and conditions.

The minimum withdrawal amount is BDT 100. You can withdraw up to your full account balance in a single request. A minimum balance of BDT 0 is required in your account after the withdrawal.

No. Jiligamas charges no hidden fees for withdrawals. You receive exactly the amount you request. Note that your bank or mobile banking provider may apply their own charges.

Withdrawal requests are normally processed automatically. However, delays can occur due to unusual activity, incomplete verification, or banking issues. You can check the status of your request in your account history. If it remains pending after a long wait, please contact support.

It depends on the specific bonus. We generally set wagering requirements between 2x and 40x. For example, if a bonus is BDT 50 with a 5x requirement, you need to wager at least BDT 250 to qualify for withdrawal. Full terms and conditions are included with each bonus.

Yes. Every bonus has an expiry date. If you don't meet the bonus terms and conditions before it expires, the bonus will be automatically removed from your account. So once you claim an offer, it's best to play through the requirements promptly.

Jiligamas has a vast game library: slot machines, Live Casino (blackjack, roulette, poker), Sports Betting (cricket, football), Bingo, and much more. New games are added regularly.

Yes. Jiligamas is fully mobile-optimized. You can play from any browser or through our App Download You can. The app is fast, secure, and supports all features.